Frequently Asked Questions
Discover everything you need to know about our clean, skin-loving mineral makeup.
Are jane iredale products suitable for sensitive skin?
Yes, our products are formulated without synthetic fragrances, preservatives, or fillers that can cause irritation. Our mineral makeup is non-comedogenic and recommended by dermatologists for sensitive skin conditions like rosacea and acne.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, you may return your purchase within 30 days of the delivery date for a full refund. Items must be in their original packaging and purchased directly from our website.
Is jane iredale makeup cruelty-free and vegan?
We are a certified cruelty-free brand by PETA and Leaping Bunny. While the majority of our products are vegan, a few contain beeswax or carmine; these are clearly labeled on each product page for your convenience.
How do I find my perfect foundation shade?
You can use our online Shade Finder tool or book a virtual consultation with one of our beauty experts. Additionally, we offer sample kits so you can test the formula and color in your own natural light.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your beauty essentials sooner.
Do your products contain SPF protection?
Many of our foundations and powders, such as PurePressed Base and Amazing Base, provide broad-spectrum SPF 20 sun protection that is water-resistant for up to 40 minutes and recommended by the Skin Cancer Foundation.